Research
Finding the right solution often means scratching the surface and finding out the real implications (cost and work flow processes) of a purchase, a design concept or a business decision. Having experienced technical support on hand to go to for knowledge expertise and advice saves time and money making you more profitable, more adaptable and more popular with your colleagues.
Maintenance
Regular inspection of the server logs, event records and activity statistics can identify problems, prevent errors (data loss, equipment failure or system disconnection) which saves money and creates ...