When it comes to thinking outside the box, we like to think we're a clear example - and having our own qualified chemist on board is a prime example. Peter comes from a family of pharmacists, however it was his superb customer relationship skills that made him the best candidate at the time - something that our customers continue to remind us about (they love him, and so will you). We call him PeterB so there's less confusion in the office, but you can call him or any of our other team members for help at any time.