GroupSupport IT Solutions and Services

GroupSupport offers a complete suite of Perth based IT Solutions to suit your business needs. From on demand support for day to day operations right through to custom programming.

Support Services

Ad hoc support

  • On-Demand Support
  • Assistance as mentor, guide
  • Audit / consulting

Managed Services

  • Help desk services
  • Proactive System Administration
  • Procurement and Deployment
  • System monitoring

Customised Support Agreements

  • Tailored support contracts
  • Application and Programming support
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Cyber Realm

Security Services

  • Antivirus
  • End point and Edge security
  • Cybersecurity
  • Anti-Spam and Anti-Malware
  • Staff training
  • Education and awareness sessions

Strategic IT planning

  • Investigation, Discovery and consultation
  • Penetration Testing
  • Cyber Re-Assurance
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Hardware and Operational Facilitation

Hardware

  • Specification
  • Procurement
  • Roll out
  • Replacement & maintenance
  • Projects

Networking Services

  • Network Design
  • Procurement and deployment
  • Optimisation, review
  • Audit, testing

VoIP

  • PBX and Cloud-Based Phone Systems
  • Mobile apps and automated call handling
  • Integration with existing devices

SaaS (Software as a Service)

  • Servers, email, applications, file shares
  • Licensing
  • Applications and software
  • Other services
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Disaster Recovery / Mitigation

Consulting

  • Experienced advice
  • Testing
  • Audit & Review

Backup Services – Cloud

  • General Data
  • Microsoft 365 Backups
  • Google Workspace Backups
  • Other cloud vendors

Backup Services – Physical and offsite

  • On premise / Site to site / off-site
  • Mobile workstations, tablets
  • Servers, databases
  • Remote and Data centre
  • Large data and / or slow connections

Data Verification and Restoration

  • Verification and monitoring
  • Restoration and re-integration
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Development and Custom Programming

Microsoft Windows and other operating systems

  • Custom scripts, executables
  • Programs and automations
  • Automated reporting alerts

Interface and reporting platforms

  • Software and Application Development
  • Web and other interfaces
  • Custom reporting
  • Automated reporting alerts
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